FAQ
1. Product Features, Fit & Care
DOES NØRDIQ HELP WITH NEUROPATHY?
Yes. NØRDIQ footwear is thoughtfully designed with comfort features that support individuals suffering from neuropathy — including a wide toe box, non-restrictive upper, slip-resistant sole, and flat, flexible design that promotes healthy circulation and reduces pressure on sensitive nerves.
IS NØRDIQ GOOD FOR PLANTAR FASCIITIS?
Absolutely. The ergonomic structure of NØRDIQ shoes helps reduce heel and arch pressure, promotes proper foot alignment, and encourages natural movement — all of which can ease discomfort associated with plantar fasciitis.
DOES NØRDIQ HAVE ARCH SUPPORT?
Our shoes follow a natural, barefoot philosophy. They feature a minimalist sole with no built-in arch support to let your feet move freely and strengthen naturally. For those who prefer additional support, optional orthopedic insoles are available separately.
DO NØRDIQ SHOES RUN TRUE TO SIZE?
Yes. Most customers find that NØRDIQ footwear runs true to size.
If you have wider feet or use orthotics, we recommend checking our size guide and, when in doubt, choosing half a size up.
CAN I WEAR SOCKS WITH NØRDIQ SHOES?
You can wear them with or without socks — it’s up to your preference. The interior is designed to be soft, breathable, and comfortable even when worn barefoot. For added hygiene or warmth, moisture-wicking socks can be worn.
WHAT MATERIALS ARE USED IN NØRDIQ SHOES?
Each pair is crafted with precision and durable, eco-conscious materials to ensure long-lasting comfort and performance.
Upper Material: Premium polyester for flexibility, durability, and a glove-like fit.
Sole Material: Organic rubber for superior traction and barefoot-like flexibility.
Winter Models: Feature the same organic rubber outsole combined with a warm insole made of EVA and cotton wool for insulation during colder months.
ARE NØRDIQ SHOES WASHABLE?
Yes. Most NØRDIQ models can be surface-cleaned with a damp cloth. For deeper cleaning, remove the insole and hand-wash with mild soap and water. You may also use a gentle or delicate cycle in the washing machine when necessary.
HOW DO I CLEAN NØRDIQ SHOES?
Use a soft cloth or sponge with mild soap and water to spot-clean. Remove insoles before washing and let shoes air-dry naturally.
WHERE CAN I FIND CARE INSTRUCTIONS?
For detailed cleaning and care information, please visit our Care Instructions page (LINK).
WHERE CAN I FIND THE SIZE CHART?
You can view the full Size Guide for all our models here.
2. Ordering, Shipping & Tracking
HOW CAN I PLACE AN ORDER?
Simply select your desired product and size on our website, click “Add to Cart”, and proceed to Checkout. Follow the guided steps to securely complete your order.
I ENTERED THE WRONG SHIPPING ADDRESS — CAN I FIX IT?
Please email us immediately at support@nordiqfootwear.com. If your order hasn’t shipped yet, we’ll update the address. Once dispatched, we’ll do our best to assist you in correcting it.
WHERE DOES NØRDIQ SHIP FROM?
Orders are processed and shipped from our international fulfillment centers.
All orders are handled within 24–48 hours and typically arrive within 6–10 business days to destinations in the U.S., Canada, Australia, and Europe.
We partner with reliable logistics providers to ensure safe, trackable worldwide delivery.
HOW LONG DOES SHIPPING TAKE?
Average delivery time is 6–10 business days after payment.
During high-volume periods (such as holidays), delivery may take 10–15 business days.
DO YOU SHIP INTERNATIONALLY?
Yes. We ship to the United States, Canada, Australia, New Zealand, and Europe.
For other destinations, please contact us at support@nordiqfootwear.com.
WHERE IS NØRDIQ LOCATED?
NØRDIQ is headquartered in the United States, with additional fulfillment hubs to ensure fast global delivery.
HOW DO I TRACK MY ORDER?
Once your order is shipped, you’ll receive an email with a tracking number.
You can track your shipment on our Order Tracking page.
If you haven’t received tracking information within 3 business days, please contact us at support@nordiqfootwear.com.
3. Returns & Cancellations
HOW DO I RETURN MY NØRDIQ SHOES?
To initiate a return, email support@nordiqfootwear.com within 30 days of delivery.
Include your order number and reason for return.
Once approved, ship your items to the return address provided.
Refunds are processed within 5 business days of receiving your return.
WHAT IS THE RETURN PROCEDURE?
Please visit our Return Policy page for detailed return and exchange instructions.
CAN I CANCEL MY ORDER?
You can cancel your order within 15 minutes to 2 hours after placing it.
Please contact support@nordiqfootwear.com immediately for assistance.
4. Company & Legitimacy
IS NØRDIQ A LEGITIMATE BRAND?
Yes. NØRDIQ is a trusted and transparent brand known for its innovative barefoot footwear and commitment to foot health. Our customers across the U.S. and Europe consistently share positive results and experiences.
IS NØRDIQ A SCAM?
No. NØRDIQ is a legitimate company with verified customer reviews, clear policies, and a reliable support team. We value transparency and customer satisfaction above all.
WHO OWNS NØRDIQ?
NØRDIQ is privately owned and operated by a passionate team dedicated to creating high-quality footwear that restores natural balance and comfort to your stride.
WHERE IS NØRDIQ BASED?
Our operations are based in the United States, with global fulfillment partnerships to efficiently serve customers worldwide.
5. Manufacturing & Miscellaneous
WHERE ARE NØRDIQ SHOES MADE?
Our footwear is crafted through trusted manufacturing partners primarily in Asia, under strict quality standards to ensure barefoot functionality, safety, and durability.
CAN I BUY NØRDIQ IN STORES?
At this time, NØRDIQ is sold exclusively online through our official website — ensuring authentic products, fair pricing, and complete quality control.
WHERE CAN I BUY NØRDIQ SHOES?
You can shop the full collection directly at:
🌐 https://nordiqfootwear.com
This ensures you receive genuine products, new releases, and full warranty coverage.
ARE NØRDIQ SHOES WATERPROOF?
Some models are water-resistant or waterproof. Check the individual product description or contact support@nordiqfootwear.com for clarification before purchasing.
HOW CAN I UNSUBSCRIBE FROM EMAILS?
You can unsubscribe in two ways:
Click the “Unsubscribe” button at the top of any email.
Scroll to the bottom of the email and click the “Unsubscribe” link.
You can opt out at any time — no questions asked.
STILL HAVE QUESTIONS?
Our team is happy to help.
📧 support@nordiqfootwear.com
We’ll get back to you as soon as possible.